ED & OR Patient Flow
Maximize Flow. Support Staff. Satisfy Patients.
The emergency department (and the operating rooms) are the “front door” of the hospital. Delays in patient flow and extended patient wait times in the ED and OR can negatively impact patient outcomes and erode community trust. We utilize data analytics to pinpoint opportunities to positively impact throughput.
What We Do
Partnering with your care team, we identify bottlenecks in patient flow and identify opportunities to maximize processes to increase staff efficiency and improve the patient experience.
Our Approach
Analyze Flow Metrics – we identify opportunities to implement best practices to improve key metrics.
Conduct Care Team Interviews – we facilitate team collaboration and engagement by partnering with your team to identify barriers to timely care.
Define Staffing Patterns and Identify Volume Trends – utilize data analytics to evaluate mismatches in staffing to patient volume that impede timely provision of care and enable the team to work smarter, not harder.
Identify Gaps - identify gaps in flow processes that create delays in care and prolong patients’ length of stay.
Implement Changes – synthesize actions most likely to improve flow and help your team implement changes that last.
When patient flow works, everything works better - care teams, patients, and the bottom line. We help hospitals turn insight into action, delivering practical improvements that reduce delays, support staff, and create a smoother patient experience from arrival to discharge.