Fair Payment
You worked hard to deliver care. Get paid fairly.
Healthcare providers today face increasing obstacles to getting paid fully and on time. Payers are employing multiple tactics leading to underpayments, denials, and avoidable delays - directly weakening your financial performance.
What We Do
Millwood combines deep expertise in payer analytics, revenue cycle optimization, and contracting strategy to help providers improve yield, accelerate collections, and build more transparent, accountable relationships with payers.
We help you significantly improve revenue realization, ensuring you to capture every dollar you’ve earned.
Unlike traditional revenue cycle consulting firms, we use proprietary algorithms to identify inpatient and outpatient accounts that are most likely being underpaid. We trace suspected underpayments back to their root cause, uncover process failures, and implement permanent fixes.
We also launch and train your own dedicated Fair Payment Unit to apply our methodology on an ongoing basis so you continue to get paid fairly - long after our engagement ends.
Together, we uncover underpayment patterns (many of which are caused by process failures in clinical areas), eliminate root causes, and create sustainable, measurable improvement.
Our Approach
Root Cause Analysis
Collaborate with clinical and revenue cycle teams to pinpoint and correct the drivers of underpayments, both internal process gaps and payer behavior.
98 Accounts Review
Conduct a structured review of 98 strategically selected, poorly reimbursed claims to uncover systemic issues, educate teams, drive accountability, and support proactive remediation.
Reporting & Tracking
Provide weekly AR visibility and monthly tracking tools to surface payer trends, strengthen discipline, and enable informed decision-making. Most EHR systems provide selected AR metrics, while our approach goes well beyond to identify actionable opportunities.
Fair Payment Support
Help establish and train a dedicated Fair Payment Unit focused on identifying, escalating, resolving and avoiding underpayments.
Payer Performance Evaluation
Benchmark payer contracts and prioritize underperforming payers for renegotiation based on reimbursement trends, denial rates, and payment timeliness.
Results You Can Expect
Up to 5% increase in net revenue
Reduced AR aging and payer denials
Greater visibility into payer performance and accountability
Improve relationships with payors